Important Notice
Friday, 09 July 2010
Dear Clients,
Fannie Mae (FNM.N) and Freddie Mac (FRE.N) have moved to OTC effective from 08 July 2010.
Customer Service
KE Trade iPhone Mobile Trading Application
Thursday, 8th Jul 2010
Missing stock market opportunities in fast-moving markets are now a thing of the past!
Download our latest KE Trade iPhone application to monitor your favourite stocks in SGX,HKEx,NYSE,Nasdaq and Bursa Malaysia on your watchlist and trade-on-the-move with convenience, speed and ease
Click here for more information
Thursday, 8th Jul 2010
Missing stock market opportunities in fast-moving markets are now a thing of the past!
Download our latest KE Trade iPhone application to monitor your favourite stocks in SGX,HKEx,NYSE,Nasdaq and Bursa Malaysia on your watchlist and trade-on-the-move with convenience, speed and ease
Click here for more information
Non-issuance of Official Receipts / EPS Payment Advice
Thursday, 25th March 2010
Dear clients,
As part of our eco-friendly efforts, we will not be issuing :
(1) Official receipts unless payment is received in cash with effect from 1st April 2010 &
(2) Payment advice for payments made via the Electronic Payment for Shares (EPS) system with effect from 1st May 2010.
Customer Service
Thursday, 25th March 2010
Dear clients,
As part of our eco-friendly efforts, we will not be issuing :
(1) Official receipts unless payment is received in cash with effect from 1st April 2010 &
(2) Payment advice for payments made via the Electronic Payment for Shares (EPS) system with effect from 1st May 2010.
Customer Service
KE Rewards - Expiry of reward points
Monday, 23rd March 2010
Dear clients,
Please note that your reward points awarded for the calendar year 2009 (Jan - Dec '09) are expiring on 31st March 2010.
To check your points that are expiring, please click on "KE Rewards", followed by "Redemption Status" upon login and you may redeem your points from our list of items available.
Customer Service
Monday, 23rd March 2010
Dear clients,
Please note that your reward points awarded for the calendar year 2009 (Jan - Dec '09) are expiring on 31st March 2010.
To check your points that are expiring, please click on "KE Rewards", followed by "Redemption Status" upon login and you may redeem your points from our list of items available.
Customer Service
Launch of KE Rewards
Wednesday, 28th October 2009
Dear clients,
With effect from 2nd November 2009, both SMS alerts and Forced Order Keys will be redeemable at KE Rewards. For a start, all clients will be given 10 SMS for free, and there will not be a cap to the number of SMS a client can redeem and receive in a day.
KE Rewards is an exciting loyalty program designed keeping you, our valued online clients, in mind. Every trade through our KE Trade portal earns you points, which can be redeemed for a variety of products and services aimed to give you that extra insight into the markets. For more information, please click Here.
Customer Service
Wednesday, 28th October 2009
Dear clients,
With effect from 2nd November 2009, both SMS alerts and Forced Order Keys will be redeemable at KE Rewards. For a start, all clients will be given 10 SMS for free, and there will not be a cap to the number of SMS a client can redeem and receive in a day.
KE Rewards is an exciting loyalty program designed keeping you, our valued online clients, in mind. Every trade through our KE Trade portal earns you points, which can be redeemed for a variety of products and services aimed to give you that extra insight into the markets. For more information, please click Here.
Customer Service
Amendment for CPF Settlement.
Wednesday, 4th March 2009
Dear clients,
If you wish to amend your online trade (buy or sell) for settlement using your CPF Investment Account, please contact your trading representative by 5 pm on trade date. Any failure to amend a sell order to "CPF" trade resulting in a short position will be subject to the buying-in penalty (min S$1,000) and processing fees (S$30) imposed by the SGX.
For your information, all CPF/SRS trades are to be settled in Singapore dollars (SGD).
Customer Service
Wednesday, 4th March 2009
Dear clients,
If you wish to amend your online trade (buy or sell) for settlement using your CPF Investment Account, please contact your trading representative by 5 pm on trade date. Any failure to amend a sell order to "CPF" trade resulting in a short position will be subject to the buying-in penalty (min S$1,000) and processing fees (S$30) imposed by the SGX.
For your information, all CPF/SRS trades are to be settled in Singapore dollars (SGD).
Customer Service
Implementation of processing fee for SRS trades by CPF Investment (agent) banks.
Tuesday, 20th January 2009
Dear clients,
With effect from 22nd December 2008, CPF Investment (agent) banks will be implementing a processing fee* for each amendment request after the trade date. If you wish to settle your trade via SRS account, please inform your Trading Representative immediately on the trade date after your order is done (filled). Any request made after the trade date will be subjected to the CPF Investment (agent) bank's approval and their prevailing processing fees
*Processing fee for DBS Bank is S$26.75 (Inclusive of GST) per contract note, while OCBC Bank and UOB Bank charge S$32.10 (Inclusive of GST) per contract note.
Customer Service
Tuesday, 20th January 2009
Dear clients,
With effect from 22nd December 2008, CPF Investment (agent) banks will be implementing a processing fee* for each amendment request after the trade date. If you wish to settle your trade via SRS account, please inform your Trading Representative immediately on the trade date after your order is done (filled). Any request made after the trade date will be subjected to the CPF Investment (agent) bank's approval and their prevailing processing fees
*Processing fee for DBS Bank is S$26.75 (Inclusive of GST) per contract note, while OCBC Bank and UOB Bank charge S$32.10 (Inclusive of GST) per contract note.
Customer Service
Hotline for Lehman Minibonds, Merrill Lynch Jubilee Series and Morgan Stanley Pinnacle Notes
Monday, 10th November 2008
Dear clients,
If you wish to enquire on Lehman Minibonds, Merrill Lynch Jubilee Series 3 LinkEarner Notes and Morgan Stanley Pinnacle Notes, you may contact us at (65) 6226 0300.
For feedback or other related matters, please call (65) 6231 6688 or email feedback@kimeng.com.
Customer Service
Monday, 10th November 2008
Dear clients,
If you wish to enquire on Lehman Minibonds, Merrill Lynch Jubilee Series 3 LinkEarner Notes and Morgan Stanley Pinnacle Notes, you may contact us at (65) 6226 0300.
For feedback or other related matters, please call (65) 6231 6688 or email feedback@kimeng.com.
Customer Service
Penalty for Failed Delivery
Thursday, 25th September 2008
Dear clients,
Effective 25 September 2008, SGX will impose a penalty of 5% of the value of the failed trade (subject to a minimum of S$1,000) in addition to the current processing fee for buying-in of S$30 per contract.
For more information, please click Here.
Customer Service
Thursday, 25th September 2008
Dear clients,
Effective 25 September 2008, SGX will impose a penalty of 5% of the value of the failed trade (subject to a minimum of S$1,000) in addition to the current processing fee for buying-in of S$30 per contract.
For more information, please click Here.
Customer Service