Share Consolidation for HKG counter China Mandarin (#0009)
Dear Clients,
Friday, 18 May 2012
HKG Counter China Mandarin (#0009) had a 10 (0009) to 1 (2911) share consolidation on 24 May 2012. The symbol of the stock remains unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.


Regards,
Customer Services,
Tel: 6231 6688.
Facebook Shares to Begin Trading at 11pm (SGT) Friday, 18 May 2012
Dear Clients,
Friday, 18 May 2012
Please note that Facebook shares are expected to begin trading at 11 p.m (SGT) on Friday 18 May 2012 at NASDAQ.

Orders submitted for Facebook shares before 11 p.m (SGT) will be reflected as "Q" status in KE Trade. Clients are advised to check the actual order status after trading begins for Facebook shares.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for ROSETTA GENOMICS (ROSG.O)
Dear Clients,
Wednesday, 16 May 2012
Stock Split for ROSETTA GENOMICS (ROSG.O) had a 1 for 15 reverse stock split. The symbol of the stock remains unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for CytRx Corp (CYTR.O)
Dear Clients,
Wednesday, 16 May 2012
Stock Split for CytRx Corp (CYTR.O) had a 1 for 7 reverse stock split. The symbol of the stock remains unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
Technical issues in Bursa Malaysia Order (Resolved)
Dear Clients,
Wednesday, 16 May 2012


Technical issue with BURSA Malaysia Order has been resolved. You can continue to use KE Trade online to submit your BURSA Malaysia order.

Thank you for your patience and we are sorry for any inconvenience caused

For further clarification, please call Customer Services at 6231-6688.



Regards,
Customer Services,
Corporate Action for HKG counters (#764,#1163,#997,#1139)
Dear Clients,
Wednesday, 09 May 2011
ETERNITY INV (764)
SHARE CONSOLIDATION: 40 (764) TO 1 (2907)
EFFECTIVE DATE: 10 MAY 2012

DEJIN RES (1163)
SHARE CONSOLIDATION: 4 (1163) TO 1 (2908)
EFFECTIVE DATE: 11 MAY 2012

CHINLINK INTL (997)
SHARE SUBDIVISION: 1 (997) TO 8 (2909)
EFFECTIVE DATE: 11 MAY 2012

VICTORY GROUP (1139)
SHARE CONSOLIDATION: 20 (1139) TO 1 (44965)
EFFECTIVE DATE: 14 MAY 2012

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.


Regards,
Customer Services,
Tel: 6231 6688.
TIMECOM - NOTICE OF BOOK CLOSURE
Dear Clients,
Wednesday, 09 May 2011
Company Name:
TIME DOTCOM BERHAD

Subject:
CAPITAL REPAYMENT & RESTRUCTURING

Contents:
Please refer to the Bursa Malaysia LISTING CIRCULAR NO. L/Q : 64664 OF 2012 for more information.



Regards,
Customer Services,
Tel: 6231 6688.
Issue on HK time & sales data (Resolved)
Dear Clients,
Tuesday, 08 May 2011
Technical issue on showing time & sales data of HKG has been resolved.
Nevertheless, the time & sales data of HKG before 11:47:00 am is not available.
Thank you for your patience.


Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for ProShares ETFs
Dear Clients,
Friday, 04 May 2012
On 5/10, the ProShares ETFs listed below will have a 1 for 4 reverse split. Symbol will remain unchanged. We will block the users from selling the shares until your account at BNP gets paid.

DXD - ProShares UltraShort Dow30 (ETF) (Public, NYSEARCA:DXD)
SQQQ - ProShares Trust UltraPro Short QQQ ETF (Public, NASDAQ:SQQQ)
BZQ - ProShares UltraShort MSCI Brazil (Public, NYSEARCA:BZQ)
SMDD - ProShares UltraPro Short MidCap400 ETF (Public, NYSEARCA:SMDD)
SCC - ProShares UltraShort Consumer Serv (ETF) (Public, NYSEARCA:SCC)
SFK - ProShares UltraShort Russell1000 (ETF) (Public, NYSEARCA:SFK)

On 5/10, the ProShares ETFs listed below will have a 1 for 5 reverse split. Symbol will remain unchanged. We will block the users from selling the shares until your account at BNP gets paid.

SPXU - ProShares UltraPro Short S&P 500 (ETF) (Public, NYSEARCA:SPXU)
ZSL - ProShares UltraShort Silver (ETF) (Public, NYSEARCA:ZSL)
SRTY - ProShares UltraPro Short Russell2000 ETF (Public, NYSEARCA:SRTY)
BOIL - ProShares Ultra DJ UBS Natural Gas (Public, NYSEARCA:BOIL)
TWQ - ProShares UltraShort Russell3000 (Public, NYSEARCA:TWQ)

If you would like to let your clients sell their shares before we remove the restriction, please send us an email stating you will bear the responsibility of such action.
http://finance.yahoo.com/news/proshares-announces-etf-share-splits-123000576.html

Please let us know if you have any questions.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for Central Federal Corporation (CFBK)
Dear Clients,
Friday, 04 May 2012
Central Federal Corporation (CFBK) had a 1 for 5 reverse stock split. The symbol of the stock remains unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for 3dicon Corp (TDCP)
Dear Clients,
Friday, 27 Apr 2012
3dicon Corp (TDCP) had a 1 for 35 reverse stock split. The new symbol is TDCPD.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for SGX, Bursa Malaysia and HKEx - Labour Day on 1 May 2012
Dear Clients,
Thursday, 26 Apr 2012
SGX, Bursa Malaysia and HKEx will be closed on Tuesday, 1st May 2012 for Labour Day. Trading will resume on Wednesday, 2nd May 2012.

Regards,
Customer Services,
Tel: 6231 6688
Complimentary Access to Technical Analysis Tool
Dear Clients,
Wednesday, 18 Apr 2012
We are now offering free unlimited access to Autochartist, a Technical Analysis trading tool for KE Trade Online for a limited period only.

Autochartist enables you to identify potential trading opportunities in real-time during market hours, based on Chart or Fibonacci patterns. For more details on Autochartist, please click here.

Regards,
Customer Services,
Tel: 6231 6688.
Trade online or on the move & stand to win the latest iPad
Dear Clients,
Wednesday, 18 Apr 2012
Stand to win the latest iPad when you trade online or on your mobile!

Earn 1 lucky draw chance for every 1 successful contract fulfilled during the Promotion period. Promotion is valid from 16 Apr to 15 Jul 2012. For details, please click here.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for IFM INVESTMENTS LTD. (CTC)
Dear Clients,
Monday, 16 Apr 2012
IFM INVESTMENTS LTD. (CTC) had a 1 for 3 reverse stock split. The symbol of the stock remains unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for Berkley Resources Inc. (BRKDF)
Dear Clients,
Monday, 16 Apr 2012
Berkley Resources Inc. (BRKDF) had a 1 for 10 reverse stock split. The symbol of the stock remains unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for Alco Advanced Technologies (ALCD)
Dear Clients,
Wednesday, 11 Apr 2012
Alco Advanced Technologies (ALCD) had a 1 for 300 reverse stock split. The symbol of the stock remains unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for KLSE - Installation of Yang di-Pertuan Agong on 11 April 2012
Dear Clients,
Monday, 09 Apr 2012
KLSE will be closed on Wednesday, 11 April 2012 for Installation of Yang di-Pertuan Agong. Trading will resume on Thursday, 12 April 2012.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for DayStar Technologies Inc. (DSTI)
Dear Clients,
Monday, 09 Apr 2012
DayStar Technologies Inc. (DSTI) had a 1 for 7 reverse stock split. The symbol of the stock remains unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
Trading of CORDLIFE GROUP LIMITED (SINGAPORE) shares
Dear Clients,
Monday, 09 Apr 2012
CDP has brought to our attention that there are investors who are holding share scrips of Cordlife and sold these shares without depositing their share scrips with CDP and having them converted into book-entry securities.

We would like to remind all investors that clearing and settlement of trades done on SGX-ST is processed in a scripless environment. Hence, share scrips must be converted into scripless book-entry securities in the CDP system for good settlement delivery. At 12:00 pm on the settlement date, CDP will validate if there are sufficient securities in the investors’ securities accounts to meet delivery obligations. In the event that investors do not have sufficient securities in their accounts, buying-in will be conducted.

A trade is deemed to have failed settlement if the buying-in for the shortfall is unsuccessful on T+3. SGX will impose a penalty of $1,000 or 5% of the value of the failed contract, whichever is higher.

To convert the share scrips, investors are required to deposit the share scrips at the CDP Customer Service Counter or via their brokers. CDP will lodge the share scrips with the Share Registrar for re-registration. Upon completion of the re-registration by the Share Registrar, CDP will credit the shares into the investors’ securities accounts in the CDP system.

As a prudent measure, you are advised to deposit the share scrips and ensure shares have been credited into your securities accounts before executing sell trades.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for Biostar Pharmaceuticals Inc. (BSPM)
Dear Clients,
Wednesday, 04 Apr 2012
Biostar Pharmaceuticals Inc. (BSPM) had a 1 for 3 reverse stock split. The symbol of the stock remains unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for HKEx - Good Friday on 6 Apr and Easter Monday on 9 Apr
Dear Clients,
Wednesday, 04 Apr 2012
HKEx will be closed on Friday, 6th April 2012 for Good Friday and Monday 9th April 2012 for Easter Monday. Trading will resume on Tuesday, 10th April 2012.

Regards,
Customer Services,
Tel: 6231 6688
Holiday Notice for SGX, NYSE and NASDAQ - Good Friday on 6 Apr
Dear Clients,
Wednesday, 04 Apr 2012
SGX, NYSE and NASDAQ will be closed on Friday, 6th April 2012 for Good Friday. Trading will resume on Monday, 9th April 2012.

Regards,
Customer Services,
Tel: 6231 6688
Holiday Notice for HKEx - Ching Ming Festival on 4 April 2012
Dear Clients,
Tuesday, 03 Apr 2012
HKEx will be closed on Wednesday, 4th April 2012 for Ching Ming Festival. Trading will resume on Thursday, 5th April 2012.

Regards,
Customer Services,
Tel: 6231 6688
Reverse Stock Split for Telik Inc. (TELK)
Dear Clients,
Monday, 02 Apr 2012
Telik Inc. (TELK) had a 1 for 30 reverse stock split. The symbol of the stock remains unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
US Orders Status Update Issue
Dear Clients,
Friday, 30 Mar 2012
Please be informed that KETrade is currently facing some issue with our US counter party.
If your order status remain as PC or PO, please call our helpdesk for assistance.

Thank you.

Regards,
Customer Services
SGX introduces dual currency trading
Dear Clients,
Tuesday, 27 Mar 2012
Please be informed that SGX is introducing dual currency trading for selected securities counters, offering investors an option to trade in two different currencies for a listed security.

Under dual currency trading, the listed security can be traded in two different currency denominations (for example, USD and SGD) and shares/units holdings are custodised as a consolidated pool at the depository end. The introduction of this functionality provides more cost efficiency to investors as they are able to trade securities that are listed in a foreign currency in their local currency and also to trade the listed security in both currencies without having to have separate unit holdings at CDP.

Please click here for more information and FAQs.

Hutchison Port Holdings Trust is the first listed security to launch dual currency units, in US$ and S$, and will start trading on 02 April 2012. Primary currency counter will be HPH Trust US$ (NS8U) and secondary currency counter will be HPH Trust S$ (P7VU).

Thank you.

Regards,
Customer Services
Reverse Stock Split for Mainland Resources Inc. (MNLU)
Dear Clients,
Monday, 26 Mar 2012
Mainland Resources Inc. (MNLU) had a 1 for 10 reverse stock split. The symbol of the stock remains unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
Enhanced User Interface for KE Trade
Dear Clients,
Monday, 26 Mar 2012
We have enhanced our user interface to reflect our new corporate branding for Maybank Kim Eng Securities Pte. Ltd.

In the event if you are unable to view the changes, you might need to clear your browser's temporary internet files.

Internet Explorer: Click on "Tools" > "Internet Options" > Click on "Delete" button under Browsing history > Tick only the selection box for Temporary Internet Files > Click on the "Delete" button.
Firefox: Click on "Tools"> "Options" > Select "Advanced" panel > Click on "Network" tab> Under the Cached Web Content section, click "Clear now".
Google Chrome: Click on "Settings">"Options"> "Under the Bonnet"> Clear Browsing Data
Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for Galectin Therapeutics Inc. (GALT)
Dear Clients,
Friday, 23 Mar 2012
Galectin Therapeutics Inc. (GALT) had a 1 for 6 reverse stock split. The symbol of the stock remains unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
Connection Issue with HKEx Order(Resolved)
Dear Clients,
Friday, 23 Mar 2012
The connection issue for HKEx orders has been resolved.

You can continue to use KE Trade to submit your HKEx orders and check the status of your HKEx orders submitted in the morning.

Thank you for your patience and sorry for any inconvenience caused.

Regards,
Customer Services,
Tel: 6231 6688.
Scheduled Maintenance for KE Trade on Sat 24th Mar
Dear Clients,
Thursday, 22 Mar 2012
Please note that login access to your KE Trade account via www.ketrade.com.sg is not available on Sat 24th Mar 0800h to 1400h due to a scheduled maintenance.

You may continue to access your KE Trade account via our mobile apps during this period. We apologise for any inconvenience caused.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for Parametric Sound (PAMT)
Dear Clients,
Thursday, 22 Mar 2012
Parametric Sound (PAMT) had a 1 for 5 reverse stock split. The symbol of the stock remains unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for Shengkai Innovations, Inc. (VALV)
Dear Clients,
Monday, 12 Mar 2012
Shengkai Innovations, Inc. (VALV) had a 1 for 2 reverse stock split. The symbol of the stock remains unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
United States Daylight Savings will commence on Sunday 11 March 2012
Dear Clients,
Friday, 09 Mar 2012
United States Daylight Savings will commence on Sunday 11 March 2012.

As such, from Monday 12 March 2012 onwards, trading hours for NASDAQ and NYSE will be from 09:30PM to 4:00AM (Singapore time).

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for ProShares Ultra VIX Short-Term Futures ETF (UVXY)
Dear Clients,
Wednesday, 07 Mar 2012
ProShares Ultra VIX Short-Term Futures ETF (UVXY) is going to have a 1 for 6 reverse stock split.  The symbol is NOT CHANGING.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
KE Trade Mobile Apps updates
Dear Clients,
Tuesday, 06 Mar 2012
Please note that we will be providing optional updates to our KE Trade Mobile Apps for iPhone, Blackberry and Android OS. This app update will feature a new app icon and an enhanced user interface to reflect our new name, Maybank Kim Eng Securities Pte. Ltd.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for Vital Products Inc. (VTPI)
Dear Clients,
Monday, 05 Mar 2012
Vital Products Inc. (VTPI) had a 1 for 1000 reverse stock split. The new symbol is VTPID.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split for Converted Organics Inc. (COIN)
Dear Clients,
Monday, 05 Mar 2012
COIN had a 1 for 500 reverse stock split. The new symbol is COIND.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
HKEx- Extension of Trading Hours w.e.f. 5 March 2012
Dear Clients,
Monday, 05 March 2012
With effect from 5 March 2012, please note that the trading hours of The Stock Exchange of Hong Kong Limited (HKEx) will be extended.

Trading Hours of Stock Options Market
Current Extended Trading Hours

(with effect from 5 March 2012)
Morning Session 9:30am -12:00pm Same as Current
Afternoon Session 1:30pm -4:00pm 1:00pm- 4:00pm

Please click here for more details.
Thank you.

Regards,
Customer Services
Lower Bursa Malaysia Online/Mobile Commission Rates
Dear Clients,
Wednesday, 29 Feb 2012
With effect from 27 Feb 2012, the commission rates for online/mobile trading in Bursa Malaysia market have been revised to the following:
  • For contract value of up to RM 100,000: 0.5%, minimum RM 60
  • For contract value of above RM 100,000 and up to RM 200,000: 0.4%, minimum RM 60
  • For contract value of above RM 200,000: 0.3%, minimum RM 60


Regards,
Customer Service
Tel: 6231 6688.
Problem on Placing US Order (Resolved)
Dear Clients,
Tuesday, 28 Feb 2012
Technical issue with US online Order has been resolved. You can continue to use KE Trade online to submit your US order.

Thank you for your patience and we are sorry for any inconvenience caused.



Regards,
Customer Services,
Reverse Stock Split for United States Natural Gas Fund (UNG)
Dear Clients,
Wednesday, 22 Feb 2012
1) United States Natural Gas Fund (UNG) has announced a 1-for-4 reverse stock split of United States Natural Gas Fund (UNG) stock.

The symbols of the stocks remain unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for NYSE and NASDAQ - Washington's Birthday on 20 February 2012
Dear Clients,
Tuesday, 03 February 2012
NYSE and NASDAQ will be closed on Monday, 20 February 2012 for Washington's Birthday.

Trading will resume on Tuesday, 21 February 2012.

Regards,
Customer Services,
Tel: 6231 6688.
Technical glitches on KE Mobile (Resolved)
Dear Clients,
Friday, 17 February 2012
Technical issue with Hong Kong Order has been resolved. You can continue to use KE Trade online to submit your Hong Kong order.

Thank you for your patience and we are sorry for any inconvenience caused.



Regards,
Customer Services,
Tel: 6231 6688.

Technical glitches on KE Mobile (Resolved)
Dear Clients,
Wednesday, 15 February 2012
Technical issue with KE Trade Mobile has been resolved. You can continue to use KE Trade Mobile to submit your order

Thank you for your patience and we are sorry for any inconvenience caused.



Regards,
Customer Services,
Tel: 6231 6688.

Incomplete Time and Sales Marketdata Information
Dear Clients,
Monday, 13 February 2012
Due to a technical glitch at Singapore Exchange, there may be incomplete information for Times and Sales marketdata for selected stocks between 10:40am to 10:41am.

Please contact your TRs if you need any assistance.



Regards,
Customer Services,
Tel: 6231 6688.

Holiday Notice for Bursa Malaysia - Public Holidays on 06-07 February 2012
Dear Clients,
Tuesday, 03 February 2012
Bursa Malaysia will be closed on Monday, 06 February 2012 for Birthday of Prophet Muhammad and on Tuesday, 07 February 2012 for Thaipusam.

Trading will resume on Wednesday, 08 February 2012.



Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for Bursa Malaysia - Public Holiday on 01 February 2012
Dear Clients,
Tuesday, 31 January 2012
Bursa Malaysia will be closed on Wednesday, 01 February 2012 for Federal Territory Day.

Trading will resume on Thursday, 02 February 2012.



Regards,
Customer Services,
Tel: 6231 6688.
Mandatory Update For All Mobile Trading Clients
Dear Clients,
Friday, 27 January 2012
There will be a mandatory update for all mobile trading clients. Please upgrade your KE Trade Mobile Application by 28 Jan 2012 (Saturday) to avoid the risk of disruption to your trading activities.



Regards,
Customer Services,
Tel: 6231 6688.
Erroneous Insufficient Trading Limit
Dear Clients,
Thursday, 26 January 2012
If you encounter erroneous insufficient trading limits for your account, kindly contact your TR or our Helpdesk (Tel: 6231 6688) for immediate assistance. We apologise for any inconvenience caused.



Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for Singapore Exchange and Bursa Malaysia - Public Holiday on 23-24 January 2012
Dear Clients,
Monday, 19 January 2012
SGX and Bursa Malaysia will be closed from Monday, 23 January 2012 to Tuesday, 24 January 2012 for Chinese New Year.

All above mentioned exchanges will resume trading on Wednesday, 25 January 2012.



Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for Hong Kong Market - Public Holiday on 23-25 January 2012
Dear Clients,
Monday, 19 January 2012
Hong Kong Exchange will be closed from Monday, 23 January 2012 to Wednesday, 25 January 2012 for Chinese New Year.

Trading will resume on Thursday, 26 January 2012.



Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for US Market - Public Holiday on 16 Jan 2012
Dear Clients,
Monday, 16 January 2012
In observance of Public Holiday, NMS and NYS will be closed on Monday, 16 Janauary 2012. Trading will resume on Tuesday, 17 January 2012.

Regards,
Customer Services,
Tel: 6231 6688.
KE Trade maintenance on Saturday, 07 Jan 2012 from 6:00am to 6:00pm
Dear Clients,
Friday, 06 Jan 2012
Please be informed that there will be a system maintenance for KE Trade on Saturday, 07 Jan 2012 from 6:00am to 6:00pm. During this time, clients will not be able to access KE Trade and KE Trade Mobile.

Regards,
Customer Services
Notice on Trading in Specified Investment Products (SIPs)
Dear Clients,
Friday, 30 Dec 2011
Please be reminded that with effect from 1st Jan 2012, as part of trading safeguards introduced by Monetary Authority of Singapore (MAS), financial institutions, like Kim Eng Securities, are required to conduct certain assessments with their clients before they can qualify their clients to trade in Specified Investment Products ("SIPs"). Please click here for more details.

Existing clients can view their current assessment status by logging in to KE Trade -> Personal Configuration. Please complete your Client Proficiency Assessment (CPA) form if you have not done so in order to avoid disruption to your trading in SIPs. Click here to download a copy of the CPA form.

Regards,
Customer Service
Non-Trading Day for SGX, NYSE, NASDAQ, HKEx and Bursa Malaysia on 2 Jan 2012
Dear Clients,
Friday, 30 Dec 2011
Please be informed that SGX, NYSE, NASDAQ, HKEx and Bursa Malaysia will be closed on Mon, 2 Jan 2012 for New Year's Day Holiday. Trading will resume on Tue, 3 Jan 2012.

Regards,
Customer Service
Non-Trading Day for HKEx on 26 and 27 Dec 2011
Dear Clients,
Friday, 23 Dec 2011
Please be informed that in observance of Christmas Holidays, HKEx will not be trading on Mon, 26 Dec and Tue, 27 Dec 2011. Trading will resume on Wed, 28 Dec 2011.

Regards,
Customer Service
Non-Trading Day for SGX, NYSE, NASDAQ and Bursa Malaysia on Mon 26 Dec 2011
Dear Clients,
Friday, 23 Dec 2011
Please be informed that in observance of Christmas Day, SGX, NYSE, NASDAQ and Bursa Malaysia will not be trading on Mon, 26 Dec 2011. Trading will resume on Tue, 27 Dec 2011.

Regards,
Customer Service
KE Trade maintenance on Saturday, 17 Dec 2011 from 9:30am to 12:00am
Dear Clients,
Thursday, 15 Dec 2011
Please be informed that there will be system maintenance for KE Trade on Saturday, 17 Dec 2011 from 9:30am to 12:00am. During this time, clients will not be able to access KE Trade, KE Motion and KE Trade Mobile.

Regards,
Customer Services,
KE Trade maintenance on Saturday, 10 Dec 2011 from 8:00am to 10:00am
Dear Clients,
Friday, 9 Dec 2011
Please be informed that there will be system maintenance for KE Trade on Saturday, 10 Dec 2011 from 8:00am to 12:00am. During this time, clients will not be able to access KE Trade, KE Motion and KE Trade Mobile.

Regards,
Customer Services,
Intermittent Price Feed Disruption (Resolved)
Dear Clients,
Thursday, 5 Dec 2011
Please note that there may be some intermittent price feed disruption for the exchange. We are investigating the issue urgently and apologise for any inconvenience caused.

Regards,
Customer Services,
Tel: 6231 6688.
KE Trade maintenance on Sunday, 3 Dec 2011 from 7:00am to 1:00pm
Dear Clients,
Thursday, 1 Dec 2011
Please be informed that there will be system maintenance for KE Trade on Saturday, 3 Dec 2011 from 7:00am to 1:00pm. During this time, clients will not be able to access KE Trade, KE Motion and KE Trade Mobile.

Regards,
Customer Services,
Reverse Stock Split for National Bank of Greece and China Mass Media Corp
Dear Clients,
Monday, 28 Nov 2011
1) National Bank of Greece has announced a 1-for-5 reverse stock split of National Bank of Greece stock.

2) China Mass Media Corp has announced a 1-for-10 reverse stock split of China Mass Media Corp -ADR.

The symbols of the stocks remain unchanged.

Upon receipt of our foreign broker's confirmations, we will adjust your Daily Custody Balance at Account Management accordingly.

Regards,
Customer Services,
Tel: 6231 6688.
KE Trade maintenance on 26 Nov 2011 (Saturday) from 2:30am to 27 Nov 2011 (Sunday) 23:59pm
Dear Clients,
Thursday, 24 Nov 2011
Please be informed that there will be system maintenance for KE Trade from 26 Nov 2011 (Saturday) 2:30am to 27 Nov 2011 (Sunday) 23:59pm. During this time, clients will not be able to access KE Trade, KE Motion and KE Trade Mobile.

Regards,
Customer Services,
Holiday Announcement
Dear Clients,
Wednesday, 23 Nov 2011
US Market - Thanksgiving Holiday

Date Trading on NYSE / NASDAQ
24 November 2011
Exchanges are closed
25 November 2011
10:30PM to 02:00AM (S'pore Time)
28 November 2011
Trading resumes


Bursa Malaysia

Bursa Malaysia will be closed on Monday, 28th November for Awal Muharram holiday. Trading will resume on Tuesday, 29th November 2011.


Regards,
Customer Service
Issue on HK intraday chart and time & sales data (Resolved)
Dear Clients,
Monday, 21 Nov 2011
Technical issue with HK intraday chart and showing time & sales data before 9:48am has been resolved.
Thank you for your patience.


Regards,
Customer Services,
Tel: 6231 6688.
Connection Error on KE Trade Mobile (Resolved)
Dear Clients,
Friday, 18 Nov 2011
Technical issue with KE Trade Mobile has been resolved.
You can continue to use KE Trade Mobile to submit your order.
Thank you for your patience and we are sorry for any inconvenience caused.


Regards,
Customer Services,
Tel: 6231 6688.
15% Commission Rebate on US and HK Online / Mobile Trades
Dear Clients,
Friday, 11 Nov 2011
From 4 Nov 2011 to 31 Jan 2012, enjoy 15% commission rebate on your US and HK online/mobile trades. You may also redeem up to 3 months of complimentary access to US and HK live prices. For details and other offers, please click here.


Regards,
Customer Services,
Tel: 6231 6688.
Lower US and HK Online/Mobile Commission Rates
Dear Clients,
Friday, 11 Nov 2011
With effect from 4 Nov 2011, the online/mobile commission rates for US and Hong Kong markets have been revised to the following:

For US (NASDAQ & NYSE):
- 0.3%, minimum US$20 (applies to all contract values)

For HK:
- 0.2%, minimum HK$100 (applies to contract values above HK$250,000)
- 0.25%, minimum HK$100 (applies to contract values of up to HK$250,000)


Regards,
Customer Services,
Tel: 6231 6688.
Complimentary Access to Technical Analysis Tool
Dear Clients,
Friday, 11 Nov 2011
We are pleased to announce the launch of Autochartist, a Technical Analysis trading tool for KE Trade online.
Autochartist enables you to identify potential trading opportunities in real-time during market hours, based on Chart or Fibonacci patterns.
For more details on Autochartist, please click here.


Regards,
Customer Services,
Tel: 6231 6688.
KE Trade Mobile is now supported in Blackberry OS 7.0
Dear Clients,
Wednesday, 09 Nov 2011
KE Trade Mobile is now supported in Blackberry OS 7.0
You may download it from BlackBerry App World or click here to download it.

Regards,
Customer Services,
Tel: 6231 6688.
United States Daylight Savings Time has ended - on 06 Nov 2011
Dear Clients,
Monday, 07 Nov 2011
The United States Daylight Savings Time has ended on 6 November 2011.
From 7 November 2011, the trading hours on NASDAQ and NYSE trading hours will be from 10:30PM to 5:00AM (Singapore time).

Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for Singapore and Malaysia Market - on 07 Nov 2011
Dear Clients,
Friday, 04 Nov 2011
Singapore and Malaysia Market will be closed on Monday for Hari Raya Haji, 07 November 2011. Trading will resume on Tuesday, 08 November 2011.

Regards,
Customer Services,
Tel: 6231 6688.
Update on KE CFD
Dear KE CFD Client,
Thursday, 3 Nov 2011
We would like to provide you with an update on the status of KE CFD.

We would once again like to assure you that the funds in your account are safe. All CFD cash accounts are held in a customer segregated account in accordance with Securities & Futures Regulation (Licensing & Conduct Business) Regulation 16. To make a withdrawal of your excess margin or check on your open positions, kindly contact your Trading Representative. All requests to withdraw money from your account will be processed and account payee cheque will be issued as per our normal rules with this product, subject to there being sufficient free equity in your account

Since the start of business in Asia yesterday morning, we have enabled KE CFD clients the ability to unwind or hold any open KE CFD positions. All commissions and financing charges will be waived during this period. Our solution to restore market access removes MF Global from the equation and you can be assured that your open positions, if any, will not be subject to the further unfolding events at MF Global. You may continue to hold your open positions subject to maintenance of minimum initial margin of 25%.

Please note that there may be some delay in despatching and making available statements to you as some of our operations processes are manually performed during this time and we wish to ensure accuracy of information prior to your receipt thereof. We apologise for any inconvenience caused.

Regards,
The CFD Team
cfd@kimeng.com
KE CFD - Update in Reference to Latest MAS Statement
Dear KE CFD Client,
Thursday, 3 Nov 2011
Reference is made to the MAS statement below and in particular to paragraph 4 thereof which states that MF Global Australia, counter party to MF Global Singapore has closed out all CFD positions resulting in MF Global Singapore's CFD positions being closed out on November 2.

Kim Eng would like to reassure all customers that this development in no way affects the ability of our clients to continue holding or closing out their open KE CFD positions, as communicated by KE CFD on October 31 and November 1. The solution that KE CFD devised and implemented on 2 November to address the lack of market access experienced by customers on November 1 does not involve MF Global and such solution can continue notwithstanding any further developments at MF Global, including the reported actions of MF Global Australia.

As at the start of business on 2 Nov 2011, KE CFD has provided access to clients who have existing open positions.

For clients with existing positions, please note the following:
1. We will not allow any new position; only closing out of existing open positions
2. Minimum initial margin will be maintained at 25% until further notice
3. Orders can only be placed offline through your Trading Representative
4. Orders need to to placed by 3.30pm for Hong Kong market and 4.30pm for Singapore market in order to be executed on same day
5. Commission will be waived during this period for the closing out of your positions.
6. All request to withdraw money from trust will be process and account payee cheque will be issued to client as per our normal rules with this product, subject to client having sufficient free equity

Due to the offline nature of execution, placing of trades and confirmation will be less expedient.

Please note that clients who wish to continue holding open positions may do so subject to maintenance of margin requirements. Their ability to do so is unaffected by any developments at MF Global.

We seek your understanding for the inconvenience caused.

Please click here for Statement from MAS dated 2 Nov

Regards,
Customer Services,
Tel: 6231 6688.
KE CFD Market Access Restored wef 2 Nov 2011 for Unwinding of Positions
Dear KE CFD Client,
Wednesday, 1 Nov 2011
We regret the unfortunate circumstances surrounding our CFD counter-party MF Global Singapore which has resulted in you having no market access on 1 Nov 2011.
We are pleased to inform you that from market open of 2 Nov 2011, we are able to restore limited market access to facilitate your unwinding of open positions.
Please note the following:
1. We will not allow any new position; only closing out of existing open positions
2. Minimum initial margin will be maintained at 25% until further notice
3. Orders can only be placed offline through your Trading Representative
4. Orders need to to placed by 3.30pm for Hong Kong market and 4.30pm for Singapore market in order to be executed on same day
5. Commission will be waived during this period for the closing out of your positions
Due to the offline nature of execution, placing of trades and confirmation will be less expedient.
Clients who wish to continue holding open positions may do so subject to maintenance of margin requirements.
During this period, processing time for fund withdrawals and statements may be delayed. We seek your understanding for the inconvenience caused.

Regards,
Customer Services,
Tel: 6231 6688.
KE Trade Mobile iPhone App iOS 5.0 compatibility issue (Resolved)
Dear Clients,
Monday, 31 Oct 2011
Please be informed that the compatibility issue between KE Trade Mobile App and iOS 5.0 has been resolved.

Regards,
Customer Services,
Tel: 6231 6688.
Upcoming Reverse Stock Splits for October 13,2011
Dear Clients,
Thursday, 13 Oct 2011

The following securities has announced a 3 to 1 reverse stock splits effective Thursday, 13 October 2011.

ProShares UltraShort Utilities (SDP).
ProShares UltraShort Yen (YCS).
ProShares UltraShort Real Estate(SRS).

Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for Hong Kong Market - on 05 Oct 2011
Dear Clients,
Tuesday, 04 Oct 2011
HKEx will be closed on Wednesday for Chung Yeung Festival, 05 October 2011. Trading will resume on Thursday, 06 October 2011.

Regards,
Customer Services,
Tel: 6231 6688.
System maintenance on 24 Sept (Saturday) 2011 from 9:00am to 3:00pm
Dear Clients,
Friday, 23th Sept 2011
Please be informed that there will be system maintenance for KE Trade on 24 September from 9:00am to 3:00pm. During this time, clients will not be able to access KE Trade, KE Motion and KE Trade Mobile.

Regards,
Customer Services,
Tel: 6231 6688.
Implementation of Trading Safeguards by SGX effective 26 September 2011
Dear Clients,
Friday, 23rd Sept 2011
With effect from 26 September 2011, SGX will implement the following changes:

(1) Randomised endings to the Pre-Open and Pre-Close phases

SGX has introduced random endings to the Pre-Open and Pre-Close phases of the Opening and Closing Routines in order to mitigate risks of pre-opening and pre-closing price manipulation. This means that the market will close at any time within a specified interval rather than at a designated time.

(a) Pre-Open and Open Routines
Pre-Open routine will continue to start at 0830 hrs but will end randomly between 0858 hrs to 0859 hrs, i.e. Non-Cancel period can start any time between 0858 hrs to 0859 hrs. The market will continue to open at 0900 hrs.

(b) Pre-Close and Closing Routines
Pre-Close routine will continue to start at 1700 hrs but will end randomly between 1704 hrs and 1705 hrs for a full trading day, i.e. Non-Cancel period can start any time between 1704 hrs to 1705 hrs. The market will continue to close at 1706 hrs.

Note : For half trading day, Pre-Close routine will end randomly between 1234 hrs and 1235 hrs, i.e. Non-Cancel period can start any time between 1234 hrs and 1235 hrs.

(2) Publication of Indicative Equilibrium Prices during the Opening and Closing Routines

To provide greater market transparency, a new column named “EP” will be added to KE Trade screen to display the Indicative Equilibrium Price (“IEP”). IEP is the price at which orders would be executed if orders matching were to occur at that point. This will help clients to assess the market and adjust their orders if desired.

Do note that all better bid/ask prices and quantities will be masked to safeguard against manipulation of the eventual equilibrium price. Clients will no longer be able to view better bid/ask prices and quantities during the Pre-Opening (0830 hrs to 0859 hrs) and Pre-Closing routines (1700 hrs to 1705 hrs).

Please click here for more information.

Regards,
Customer Services,
Tel: 6231 6688.
KE Trade maintenance on 17 Sept 2011 (Saturday) from 9:00am to 1:00pm
Dear Clients,
Friday, 16th Sept 2011
Please be informed that there will be system maintenance for KE Trade on 17 Sept 2011 (Saturday)from 9:00am to 1:00pm. During this time, clients will not be able to access KE Trade, KE Motion and KE Trade Mobile.

Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for Malaysia Market - on 16 Sep 2011
Dear Clients,
Thursday, 15 September 2011
KLSE will be closed on Friday, 16 September 2011. Trading will resume on Monday, 19 September 2011.

Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for Hong Kong Market - on 13 Sep 2011
Dear Clients,
Monday, 12 September 2011
HKEx will be closed on Tuesday, 13 September 2011. Trading will resume on Wednesday, 14 September 2011.

Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for US Market - Labor Day on 5 Sep 2011
Dear Clients,
Monday, 05 September 2011
In observance of Labor Day, NMS and NYS will be closed on Monday, 5 September 2011. Trading will resume on Tuesday, 6 September 2011.

Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for SGX and Bursa Malaysia
Dear Clients,
Monday, 29th August 2011
SGX will be closed on Tuesday, 30 August 2011 for Hari Raya Puasa. Trading will resume on Wednesday, 31 August 2011.

Bursa Malaysia will be closed on 30 August, 31 August and 1 September 2011 for Hari Raya Puasa and National Day Holiday. Trading will resume on Friday, 2 September 2011.

Regards,
Customer Services,
Tel: 6231 6688.
Intermittent Price Feed Discrepancy
Dear Clients,
Tuesday, 16th August 2011
Please note that there may be some intermittent price feed discrepancy for certain counters, clients are advised to refer to SGX website for confirmation of counter price in such scenarios.

We are investigating the issue urgently and apologise for any inconvenience caused.

Regards,
Customer Services,
Tel: 6231 6688.
Rounding Issue for SGX Price Done information
Dear Clients,
Monday, 15th August 2011
Please note that for SGX online orders done prior to 3:50pm, prices done with 4 digits or more are currently displayed as rounded to only 3 digits, e.g. $1.085 is displayed as $1.09 and $10.23 is displayed as $10.20. This is a rounding issue affecting only the display in the Order Book details.

Contracts will be generated with the correct executed price. We apologise for the inconvenience caused.

Regards,
Customer Services,
Tel: 6231 6688.
KE Trade maintenance on 12 August (Friday) 2011 from 6:00pm to 7:30pm
Dear Clients,
Friday, 12th August 2011
Please be informed that there will be system maintenance for KE Trade on 12 August from 6:00pm to 7:30pm. During this time, clients will not be able to access KE Trade, KE Motion and KE Trade Mobile.

Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for National Day on 9 August
Dear Clients,
Monday, 8th August 2011
SGX will be closed on Tuesday, 9th August, 2011 due to National Day. Trading will resume on Wednesday, 10th August, 2011.

Regards,
Customer Services,
Tel: 6231 6688.
KE Trade maintenance on 6 August (Saturday) 2011 from 7:00am to 5:00pm
Dear Clients,
Friday, 5th August 2011
Please be informed that there will be system maintenance for KE Trade on 6 August from 7:00am to 5:00pm. During this time, clients will not be able to access KE Trade and KE Trade Mobile.

We apologize for any inconvenience caused.

Regards,
Customer Services,
Tel: 6231 6688.
Sms/email alerts received on Saturday 30 July
Dear Clients,
Saturday, 30 July 2011
Please kindly ignore any sms/email alerts received on Saturday 30 July. This is in conjunction with island wide testing by SGX. Your overnight orders submitted will be sent to SGX on Monday 1st Aug as per normal.

Kindly contact customer service if you have any further queries.

Regards,
Customer Services,
Tel: 6231 6688.
KE Trade maintenance on 30 July (Saturday) 2011 from 6:00am to 12:00am mid-night
Dear Clients,
Thursday, 28th July 2011
Please be informed that there will be system maintenance for KE Trade on 30 July from 6:00am to 12:00am mid-night. During this time, clients will not be able to access KE Trade and KE Trade Mobile.

We apologize for any inconvenience caused.

Regards,
Customer Services,
Tel: 6231 6688.
The new layout for the Daily Custody Balance, 16th July 2011
Dear Clients,
Saturday, 16th July 2011
The new layout for the Daily Custody Balance is now available under Account Management.

Regards,
Customer Services,
Tel: 6231 6688.
System Maintenance on Saturday, 16th July 2011
Dear Clients,
Thursday, 14th July 2011
We will be conducting our system maintenance on Saturday, 16th July 2011, as such, KE Trade will not be available from 9:00am to 7:00pm. We are sorry for any inconvenience caused.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Split and Symbol Change Notice for Delta Petroleum Corp
Dear Clients,
Wednesday, 13 July 2011

Delta Petroleum Corp has announced a 10 to 1 reverse stock split of Delta Petroleum Corp stock.

The Symbol will be changed from DPTR to DPTRD, which will take effect at the opening of trading on Wednesday, 13th July, 2011.

Please note that upon receipt of our foreign broker confirmation, we will adjust your holdings accordingly.

 Regards,
Customer Services,
Tel: 6231 6688.
Reverse Split and Symbol Change Notice for Oceanfreight Inc
Dear Clients,
Wednesday, 6 July 2011

Oceanfreight Inc has announced a 20 to 1 reverse stock split of Oceanfreight Inc stock.

The Symbol will be changed from OCNF to OCNFD, which will take effect at the opening of trading on Wednesday, 6th July, 2011.

Please note that upon receipt of our foreign broker confirmation, we will adjust your holdings accordingly.

 Regards,
Customer Services,
Tel: 6231 6688.
Reverse Split and Symbol Change Notice for Stemcells Inc
Dear Clients,
Wednesday, 6 July 2011

Stemcells Inc has announced a 10 to 1 reverse stock split of Stemcells Inc.

The Symbol will be changed from STEM to STEMD, which will take effect at the opening of trading on Wednesday, 6th July, 2011.

Please note that upon receipt of our foreign broker confirmation, we will adjust your holdings accordingly.

 Regards,
Customer Services,
Tel: 6231 6688.
SGX Continuous All-Day Trading to commence on 1 August 2011
Dear Clients,
Wednesday, 6 July 2011

SGX has recently announced that Continuous All-Day Trading will commence from Monday, 1 August 2011.

The new initiative will allow for continuous all-day trading on the Singapore Exchange, enabling investors to trade non-stop from 9am to 5.05pm Singapore time on trading days. This allows you to respond to news flow in the international markets and provides you with greater convenience.

For more information on continuous all-day trading, please click here for a list of related FAQs or contact us at 6231 6688.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Split and Symbol Change Notice for Citizens Republic Bancorp Inc
Dear Clients,
Wednesday, 6 July 2011

Citizens Republic Bancorp Inc has announced a 10 to 1 reverse stock split of Citizens Republic Bancorp Inc stock.

The Symbol will be changed from CRBC to CRBCD, which will take effect at the opening of trading on Tuesday, 5th July, 2011.

Please note that upon receipt of our foreign broker confirmation, we will adjust your holdings accordingly.

 Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for Independence Day on 4 July
Dear Clients,
Friday, 1st July 2011
NYSE and NMS will be closed on Monday, 4th July, 2011 due to Independence Day. Trading will resume on Tuesday, 5th July, 2011.

Regards,
Customer Services,
Tel: 6231 6688.
SGX to reduce bid size starting 4th July 2011
Dear Clients,
Thursday, 30th June 2011
SGX will be reducing bid size for securities starting 4th July 2011. Please refer to here for more details. Changes will be applied to KE Trade accordingly and please note that there will be a scheduled maintenance period on 1st July from 1706h to 1715h during which new orders will not be allowed to be submitted.

Thank you for your understanding.

Regards,
Customer Services,
Tel: 6231 6688.
HK Special Administrative Region Establishment Day on 1 July 2011 for HKG
Dear Clients,
Thursday, 30th June 2011
HKEx will be closed on Friday, 1st July, 2011 due to HK Special Administrative Region Establishment Day. Trading will resume on Monday, 4th July, 2011.

Regards,
Customer Services,
Tel: 6231 6688.
System Maintenance on Saturday, 25th June 2011
Dear Clients,
Friday, 24th June 2011
We will be conducting our system maintenance on Saturday, 25th June 2011, as such, KE Trade will not be available from 1:00pm to 4:00pm. We are sorry for any inconvenience caused.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Split and Symbol Change Notice for Pacific Ethanol Inc
Dear Clients,
Wednesday, 8 June 2011

Pacific Ethanol Inc has announced a 7 to 1 reverse stock split of Pacific Ethanol Inc stock.

The Symbol will be changed from PEIX to PEIXD, which will take effect at the opening of trading on Wednesday, 8th June, 2011.

Upon receipt of our foreign broker confirmation, we will adjust your holdings accordingly.

 Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for Tuen Ng Festival
Dear Clients,
Friday, 03 Jun 2011
HKEx will be closed on Monday, 6th June, 2011 due to Tuen Ng Festival. Trading will resume on Tuesday, 7th June, 2011.

Regards,
Customer Services,
Tel: 6231 6688
Reverse Split and Symbol Change Notice for West Coast Bancorp and Plug Power Inc
Dear Clients,
Friday, 20 May 2011

West Coast Bancorp has announced a 1-for-5 reverse stock split of West Coast Bancorp stock.

The Symbol will be changed from WCBO to WCBOD, which will take effect at the opening of trading on Friday, May 20, 2011.

Plug Power Inc has announced a 1-for-10 reverse stock split of Plug Power Inc stock.

The Symbol will be changed from PLUG to PLUGD, which will take effect at the opening of trading on Friday, May 20, 2011.

Please note that your holdings will be adjusted on Monday, 23rd May, 2011.

 Regards,
Customer Services,
Tel: 6231 6688.
Reverse Split and Symbol Change Notice for Cell Therapeutics Inc
Dear Clients,
Monday, 16 May 2011

Cell Therapeutics Inc. has announced a 1-for-6 reverse stock split of Cell Therapeutics Inc stock.

The Symbol will be changed from CTIC to CTICD, which will take effect at the opening of trading on Monday, May 16, 2011.

Please note that your holdings will be adjusted on 17th May, 2011.

 Regards,
Customer Services,
Tel: 6231 6688.
Holiday Notice for Vesak Day
Dear Clients,
Monday, 16th May 2011
SGX and Bursa Msia will be closed on Tuesday, 17th May, 2011. Trading will resume on Wednesday, 18th May, 2011

Regards,
Customer Services,
Tel: 6231 6688.
Lower US Online/Mobile Commission Rate and Launch of Night Desk Support for US market
Dear Clients,
Friday, 06 May 2011

We are pleased to inform you that trading in the US market is now even more affordable and more convenient for you. With effect from 9 May 2011, the following enhancements will be introduced:

1) Lower KE Trade online and mobile commission rate for US market
- The rate will be lowered to 0.35% (previously at 0.4%)
- Minimum online/mobile trading commission remains the same, at USD 25 per contract

2) Night Desk service for clients trading US market
- Launch of night desk service for KE Trade online/mobile clients who need assistance on their online and/or mobile US market orders during US market trading hours
- You may call us to amend or withdraw existing online/mobile orders, or place new US orders
- Night Desk Support Tel: 6231 6818
- Please contact Night Desk Support during US Market Trading Hours: 9:30pm – 4:00am (Daylight Saving Time); 10:30pm – 5:00am (Standard Time)

We hope that you will welcome these enhancements to our services and we look forward to your continued support.

If you have any further queries, please feel free to contact us at 6231 6688 or visit our website for details.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Split for Citigroup Common Stock
Dear Clients,
Wednesday, 04 May 2011

Citigroup Inc. has announced a 1-for-10 reverse stock split of Citigroup common stock.

It will trade under the same symbol (C) after the close of trading on Friday, May 6, 2011, and the new Citigroup common stock will begin trading on a split-adjusted basis on the New York Stock Exchange (NYSE) at the opening of trading on Monday, May 9, 2011. Effective May 9, 2011, for every 10 shares of Citigroup common stock will be automatically exchanged into one share of the new common stock.

We have updated the adjusted shareholdings of Citigroup (C.N) at Account Management (Daily Custody Balance).

Please note that the entitlement is adjusted based on the free balance holdings only.

If you have any outstanding sales trade, kindly less the quantity from your Free Balance Holdings.

Any outstanding purchase/available balance will only be adjusted after full payment has been made.

 Regards,
Customer Services,
Tel: 6231 6688.
New Trading Rule for US Markets (Rule 612 - Check on the order size relative to Average Daily Volume)
Dear Clients,
Monday, 11 April 2011
The US stock exchanges and self regulatory organization (SROs) has recently formulated new policies to further enhance the control on clearly errorneous orders (i.e.Trades resulting from a market participant placing a transaction or series of transactions that adversely affect the market price of a security).

Effective from 11 April 2011, all orders greater than 9,999 shares will be rejected if the order size exceeds 10% of the 30-day average daily volume. For example, a 10% of the average 30-day volume of 300,000 shares will be 30,000 shares. For orders with placement quantity 30,001 or more, the order will be rejected. Customers will be required to reduce the order quantity and re-submit the order.

Note :
The above shall not apply to new issues/IPO on the first day of trading. However, it will be subjected to the above rule based on the subsequenty day average (i.e. on the 2nd day of trading, it will be compared to a 10% of the 2-day average volume).

Regards,
Customer Services,
Tel: 6231 6688.
Holiday Announcement
Dear Clients,
Tuesday, 5th Apr 2011
HKEx will be closed on Tuesday, 5th April, 2011. Trading will resume on Wednesday, 6th April, 2011

Customer Service
Reverse Mergers
Dear Clients,
Wednesday, 30 Mar 2011
Recent news events, particularly the trading halt of several these types of companies, provided the impetus to conduct a comprehensive review. Because these companies did not go through the normal regulatory filing process there are now concerns about the integrity of their publicly available financial information.



Should you have any questions concerning these securities please contact your Trading Representative.

Regards,
Customer Services,
Tel: 6231 6688.
KE Trade Mobile now available on Android
Dear Clients,
Monday, 7th Mar 2011
We are pleased to inform you that KE Trade Mobile is now available on Android.

Monitor your favourite stocks with real-time streaming SGX data and trade-on-the-move in major global equities anytime, anywhere on your Android-powered mobile device.
Click here for more information.

Regards,
Customer Services,
Tel: 6231 6688.
Real-time Streaming SGX data for KE Trade Mobile iPhone App
Dear Clients,
Monday, 7th Mar 2011
If you are currently using our KE Trade Mobile iPhone App, kindly upgrade to the latest version 1.05 via Apple App Store to enjoy free real-time streaming SGX data.

Regards,
Customer Services,
Tel: 6231 6688.
Change of HKEx Trading Hours
Dear Clients,
Friday, 4th Mar 2011
With effect from 07 March 2011, the trading sessions of HKEX 's securities market will be as follows :

Morning session - 0930 to 1200hrs
Afternoon session - 1330 to 1600hrs

Regards,
Customer Services,
Tel: 6231 6688.
System Maintenance
Dear Clients,
Friday, 25th Feb 2011
We will be conducting our system maintenance on Sunday, 27th Feb 2011, as such, KE Trade will not be available from 1:00am to 5:00am. We are sorry for any inconvenience caused.

Regards,
Customer Services,
Tel: 6231 6688.
Reverse Stock Split (AIB.N)
Dear Clients,
Wednesday, 23 Feb 2010
ALLIED IRISH BK (AIB.N) will undergo a reverse stock split of 5 to 1, effective Wednesday, February 23, 2011; your adjusted shareholdings at Account Management (Daily Custody Balance) would be reflected on 25 February 2011. Please contact your trading representative for any queries.

Regards,
Customer Services,
Tel: 6231 6688.
Holiday Announcement
Dear Clients,
Monday, 27 Dec 2010
HKEx will be closed on Monday, 27th Dec, 2010 for Boxing Day. Trading will resume on Tuesday, 28th Dec, 2010.

Regards,
Customer Services,
Tel: 6231 6688.
KE Trade Mobile iPhone App system maintenance on 8th Jan 2011 (Saturday) from 9am to 6pm
Dear Clients,
06 Dec 2011
Dear Clients, Pls be informed that we will be conducting our system maintenance on 8th Jan 2011 (Saturday) from 9:00am to 6:00pm. During this period, you may not be able to access KE Trade Mobile iPhone App. You can continue to access KE Trade web trading platform in the interim. We apologise for any inconvenience caused.

Customer Service
Holiday Notice for CNY
Dear Clients,
Tuesday, 1st Feb 2011

SGX will be half day trading on Wednesday, 2nd February 2011 from 9:00am to 12:30pm.

HKEx will be half day trading on Wednesday, 2nd February 2011 from 10:00am to 12:30pm.

Bursa Malaysia will be half day trading on Wednesday, 2nd February 2011 from 9:30am to 12:30pm.

SGX, HKEx and Bursa Malaysia will be closed from Thursday, 3rd February 2011 to Friday, 4th February 2011 for Lunar New Year.

All above mentioned exchanges will resume trading on Monday, 7th February 2011.

Customer Service
Holiday Notice for NYSE and NASDAQ
Dear Clients,
Monday, 18th Feb 2011
NYSE and NASDAQ will be closed on Monday, 21st February 2011 for President's Day. Both markets will resume trading on Tuesday, 22th February 2011.

Customer Service
Investors are not allowed to use CPF/SRS funds for trading in all ADRs listed on the SGX
Dear Clients,
Monday, 13th Dec 2010
Kindly note that investors are not allowed to use CPF/SRS funds for trading in all ADRs listed on the SGX. All trades executed on these counters have to be settled in Cash.

Customer Service
Holiday Announcement
Dear Clients,
Friday, 26th Nov 2010
NYSE and NASDAQ will be on half day trading on Friday, 26th November with trading hours from 10:30 pm to 2:00 am. Both exchanges will resume on Monday, 29th November

Customer Service
Enhancement to Margin Portfolio on Account Management
Dear Clients,
Monday , 8th Nov 2010
Margin Account Portfolio

We are pleased to announce that we have enhanced your Margin Account Portfolio on Account Management by adding Due and Outstanding Positions. A Total Market Value has also been added to the current Daily Margin Position Summary.

We hope that you will find these improvements useful and look forward to receiving your feedback.

For clarification, please call us at tel : 6432 1876 / 6231 6774.

Margin Finance
Launch of ADR trading on GlobalQuote
Dear Clients,
Thursday, 21 Oct 2010
Trading of ADR on GlobalQuote will commence on 22nd Oct 2010.

An American Depositary Receipt (“ADR”) is a U.S. security that represents ownership of shares in an organization.

SGX now offers ADR trading via its new quotation board: GlobalQuote. You can now buy and sell ADRs on Asian companies the same way you buy and sell shares through KE Trade.

Visit here or contact your trading representative for more information.

Regards,
Customer Services,
Tel: 6231 6688.
Upgrade to the latest v1.04 KE Trade Mobile iPhone Application
Dear Clients,
Saturday , 31 Aug 2010
If you have downloaded our KE Trade Mobile iPhone trading application, kindly upgrade to the latest v 1.0.4 designed for enhanced security and improved performance.

Regards,
Customer Services,
Tel: 6231 6688.
Commitment to Enhanced Sales and Advisory Processes
Dear Clients,
Tue, 24 August 2010
Click here for details

Customer Service
Launch of new Kim Eng Singapore website (w.e.f. 6 Aug 2010)
Dear Clients,
Fri , 6 Aug 2010
We are pleased to announce our revamped Kim Eng Singapore website www.maybank-ke.com.sg, designed to enhance your online experience with us.
We hope that you will welcome these improvements and we look forward to receiving your feedback.

Customer Service
KE Trade iPhone Mobile Trading Application
Dear Clients,
Thu , 8 Jul 2010
Missing stock market opportunities in fast-moving markets are now a thing of the past!
Download our latest KE Trade iPhone application to monitor your favourite stocks in SGX,HKEx,NYSE,Nasdaq and Bursa Malaysia on your watchlist and trade-on-the-move with convenience, speed and ease.
Click here for more information.

Customer Service
Non-issuance of Official Receipts/EPS Payment Advice
Dear Clients,
Thu , 25 Mar 2010
As part of our eco-friendly efforts, we will not be issuing :
  • Official receipts unless payment is received in cash with effect from 1st April 2010 &
  • Payment advice for payments made via the Electronic Payment for Shares (EPS) system with effect from 1st May 2010.
Customer Service